Amended Claim

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Claim details

A claim for infringement
April A Phillips
Austin, TX

Authorized representative information

April A Phillips
Austin, TX Services LLC

Designated service agent

Amazon Legal Department - Copyright Agent
410 Terry Avenue North
Seattle, WA 98108-5210
Letters to God: A Party Girls Guide To Rock Bottom
April Phillips
Literary (such as fiction, nonfiction, poetry, reference works)
Publicly display the work
Distribute copies of the work
March 21, 2019 - Present
Kenn Dunn was the owner of Next Century Publishing in Austin, Texas at the time. He resigned from the company a month before it closed down in March 21, 2019. The websites and contact information were immediately taken down and the office was vacant when I went to see his staff in person. The company sent out an email in regards to said closure stating that all files and accounts from websites/stores would be sent to us or transferred in the authors name. Neither was done. With little information to go on I began to contact each of the companies where my book was being sold individually to report infringement. Amazon was the first one since it is known as the largest.
Amazon has a form on their website where you can file a claim for copywrite infringement. I did so more than once before filing this claim. My claim was constantly being rejected because of lack of information and/or proof. When I finally received my certificate of registration I tried one more time on January 24, 2022. The claim was finally accepted. I was given a complaint id and verification code but never heard back from the company. On the same day that I submitted this claim I physically mailed a take down form along with the personal statement with the complaint id and verification code (of amazon claim), the statement of good faith that the company requested, the original email of my publishing company closure and a copy of certificate of registration for my book to their company address listed on this claim. For a couple of months I was unable to find my book on their site until today January 23, 2023. Attached you will find 2 files. One file contains the said documents that I mailed with the take down. The second file is a print out of the web page where my book it still being sold. I tried to make another claim of infringement on their site but it wouldn't go through due to incorrect ASIN/ISBN. I used the very same ASIN/ISBN listed on the page and the claim still didn't go through. A scanned print out of the claim attempt is also in this file. I've tried to contact their legal office and costumer service more than once to speak to a human being but was met with more recordings and automated email message. I have even tried to contact the company through their web chat and received an auto bot response. As per their website I would be notified with an update. According to section B. of the copyright policy, it states that adding a copyright to their site gives them permission to use it. However I did not post this nor did I create any seller/self publishing accounts on their site. For your review I have included snips of the policy from their site as well.
Yes Services LLC
Since this is the second time that I've been taken advantage of by a publishing company, this situation took a toll on my mental health. The thought of someone else taking credit and making money off my work made me physically ill and caused severe depression. I was left in financial strains that affected my livelihood and was almost evicted. This situation has also made me an open target to thieves trying to steal my intellectual property and plagiarizing my book on their IG and Facebook pages. I've made both local police reports and FBI reports on the people I believe were doing this. At this time I am seeking relief for the actual damages and the respondents profits from this infringement.